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Introduction

As workforce numbers shrink, and individuals are called to;interact more intensely with fewer people, the ability to manage conflict;effectively becomes more important. This course identifies appropriate;responses to conflict. Topics in this course include: Conflict Resolution;Styles, Selecting Styles, Collaboration Guidelines, and Application. After;completing this course, learners will be able to successfully approach and;resolve conflict in the workplace.
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Managing Conflict

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Managing Conflict
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